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Overview
At Apna Kayasthya Vivah, we provide digital matrimony services through our website and mobile application.
By purchasing any membership or service, you agree to the terms of this Refund & Cancellation Policy.
Payments
All payments on our platform are processed securely through Razorpay and other trusted payment gateways.We do not store your payment details such as card numbers or CVV.
All payments on our platform are processed securely through Razorpay and other trusted payment gateways.
We do not store your payment details such as card numbers or CVV.
No Refund Policy
Since our services are digital in nature, all purchases made on Apna Kayasthya Vivah are non-refundable.
This includes:
- Membership plans
- Premium features
- Any paid services on the platform
Exceptions (If Applicable)
Refunds may be considered only in the following cases:
- Duplicate payment made by mistake
- Payment deducted but service not activated
- Technical error from our side
👉 In such cases, you must contact us within 3–5 days of the transaction.
Cancellation Policy
Users can cancel their subscription anytimeCancellation will stop future renewals (if applicable)
No refund will be provided for the remaining period
Refund Processing
If a refund is approved:
It may take 5–7 business days to reflect in your account
It will be processed through the original payment method (Razorpay)
